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📘Help ManualBOHOperation CenterRestaurant ManagementBusiness Settings

Business Settings

1 Module Introduction

The Business Settings Module is designed to meet the personalized and scenario-specific configuration needs of groups and stores during their operations. It enables precise configuration and efficient management of both unified rules centrally governed at the group level and special operation plans customized by individual stores based on regional characteristics and customer preferences.

1.1 Business Parameter Settings (Group)

1.1.1 Printing Services

Configuration Item

Description

Member Consumption Balance Printing

When enabled, it supports printing the current balance (points + stored-value balance) of member consumption.

1.2 Business Parameter Settings (Store)

1.2.1 Ordering Settings

Configuration Item

Description

Restrict Order Placement Duration

When enabled, the system will limit the customer's order placement duration, which takes effect jointly with the parameter Maximum Order Placement Duration.

Display A La Carte Menu for Buffet

Enabled by default. When enabled: the menu displays items corresponding to main categories, subcategories, and a la carte options; when disabled: the menu only displays items corresponding to main and subcategories.

Maximum Order Placement Duration for Buffet (minutes)

The maximum duration allowed for ordering after a customer opens a table. Takes effect when Restrict Order Placement Duration is enabled.

Pop-up Confirmation Required for POS Order Type Switch

All options are checked by default. When checked, a pop-up confirmation will appear when switching to the selected order type.

POS Table QR Code Prefix Rule

Generates POS-compatible table QR codes for non-online table codes. Rule: Prefix (default: ZT) + Table Code. Scanning the code triggers table opening on the POS.

Enable Online Store Opening/Closing Function

Disabled by default. When enabled, online and delivery orders can only be accepted after the store opens; the store automatically closes after manual closing or daily reconciliation, and online ordering will be suspended.

Pre-select Cart Items in Return & Complimentary Interface

Disabled by default. When enabled, items selected in the cart will be pre-selected in the return and complimentary dish interface.

Additional Order Marking Rule

Default option: Dishes re-ordered after partial serving are marked as additional orders. Two alternative options are available.

Hide Dishes in Online Ordering

Such dishes are included in the online menu but not displayed to customers for direct purchase, typically used for special scenarios like third-party voucher redemption.

Merge Duplicate Unordered Dishes in Order List

Disabled by default. When enabled, duplicate dishes added in separate ordering sessions will be automatically merged for display.

Set Side Dish Quantity as Per Set Meal

Enabled by default. When disabled, the quantity of side dishes is calculated as the quantity of the set meal header multiplied by the configured side dish quantity per set.

Manual Closing for Online Pre-paid Orders

Disabled by default. When enabled, the manual order closing mode is activated, and all online orders are consolidated into a single bill before closing.

Display Promotions in Real Time During Ordering

Enabled by default. When enabled, eligible promotions are identified and displayed in real time during ordering; when disabled, promotions are selected and applied via the promotion button.

Add Numeric Keypad to Order List

Disabled by default. Drop-down options: Disabled, Order First Then Adjust Quantity, Enter Quantity First Then Order.

Display Dishes by Serving Sequence

Disabled by default. When enabled, dishes are grouped and displayed by serving sequence; if Order by Seat is enabled, dishes are prioritized by seat number.

Order Submission Detection & Reminder

Alerts customers to missing or duplicate dishes during order submission to prevent operational errors.

Select Table Opener During Table Setup

Disabled by default. When enabled, the table opener is selected in the table setup interface, and the server's information is hidden.

Enable Table Exclusive Access

Disabled by default. When enabled, it prevents simultaneous operations on the same table by multiple users, avoiding duplicate dish additions and duplicate payments.

Serial Number Change Rule

Empty by default. After adding a rule, serial numbers are regenerated according to the nearest matching rule.

Single Order Quantity Limit

Controls the maximum total or per-capita quantity per order, applicable to scenarios such as buffet services.

Ordering Time Interval

Controls the frequency of customer ordering, applicable to scenarios such as buffet services.

Display Flavor & Preparation Groups in Selection Order

Disabled by default. When enabled, flavor and preparation options are displayed in the order they were selected.

Waiter Confirmation Required Before Notifying Kitchen

For dine-in post-paid scenarios, online orders require waiter confirmation before being sent to the kitchen.

Mandatory Selection for Order Submission

At least one item from the menu group must be selected to complete order submission.

POS Function Button Display

Drop-down list of function buttons; selected buttons are displayed on the corresponding POS function page.

Order Pickup Number Rule Settings

Configures the generation rule for pickup numbers of dine-in, self-pickup, and delivery orders.

Disable Manual Input for Membership Card Field

Disabled by default. When enabled, manual input is prohibited on the order checkout page; membership information can only be entered via scanning or card reader.

Order by Seat

Enables seat-based ordering in table service mode.

Manual Seat Number Addition

Disabled by default. When enabled, no seats are added automatically during table setup; seats must be added manually.

Display Page Numbers in Dish List

Disabled by default. When enabled, page numbers are displayed for dish navigation, with the top button showing the maximum page number if there are over 10 pages.

Flat Display of Multi-Specification Dishes

Disabled by default. When enabled, multi-specification dishes are split and displayed as individual items without multi-specification identifiers.

Allow Ordering "On-Call" Dishes

Enabled by default. When enabled, the order function includes all dishes; when disabled, only non-"on-call" dishes are included in orders.

Allow Table Setup with 0 Guests

Disabled by default. When enabled, 0 guests can be entered in the table setup pop-up; for 0–1 guest(s), the seat mode only displays table blocks without seat divisions.

Prohibit Online Table Setup

Specifies whether waiter manual table setup is required before customers can place orders.

Self-Pickup Order Prompt Message

Prompt message displayed on the self-pickup order details page.

Delivery Order Prompt Message

Prompt message displayed on the delivery order details page.

Enable Delivery Order Notification Alert

Enabled by default. When disabled, POS does not send alerts for new delivery orders; however, alerts for partial/full delivery order refunds and mini-program COD orders remain active, and voice alerts for new orders are retained.

Navigate to Soup Base Selection Page First

Disabled by default. When enabled, if the menu includes soup bases and none are in the cart, customers are directed to the soup base selection page first (with the option to skip).

Valid Duration for Split Tables

Drop-down multi-select option for the valid duration of split tables: Bill Closed, Current Meal Period, Current Business Day, Manually Revoked.

Ignore Side Dish Configuration for Set Meal Components

Disabled by default. When enabled, side dishes configured for individual items are not available when the item is part of a set meal; only flavor and preparation options can be selected.

POS Table Display Advance Time for Reservations

Drop-down options for advance time to display reservations on POS tables: 2 hours, 3 hours, 4 hours, 5 hours.

Auto-Print Temporary Table QR Code on Setup

Disabled by default. When enabled, a temporary table QR code is automatically printed after table setup to facilitate customer ordering.

1.2.2 Cashier Settings

Configuration Item

Description

Mandatory Tax-Inclusive Price Display (Japan)

Mandated by Japan National Tax Agency Notice No. 6902, tax-inclusive prices are forced to display on POS and online ordering platforms.

Enable Adyen Cloud Message Processing Logic

Enabled by default. When enabled, POS updates payment record status based on payment success/failure callback messages from Adyen.

Print Language Settings

Sets the language for reprinted checkout receipts and manually printed pre-checkout receipts.

Deposit Redemption Verification Method

Default: SMS Verification Code. Alternative options: No Verification, Redemption Code.

Device Status Check Wait Time (seconds) Before Adyen Payment

After enabling device status check before Adyen payment, this parameter sets the wait time per check (default: 2 seconds).

Retry Count for Device Status Check Before Adyen Payment

After enabling device status check before Adyen payment, this parameter sets the number of retries (default: 2 times).

Buffet Deposit Settings

Configures deposit rules for buffet service mode.

Skip Checkout Completion Page After Table Settlement

Disabled by default. When enabled, POS directly returns to the table interface after table settlement, skipping the checkout completion page.

Enable Deposit Function

Disabled by default. When enabled, the table deposit button is displayed on the main menu and ordering interface.

Lock Table After Printing Pre-Checkout Receipt

Disabled by default. When enabled, additional ordering is prohibited after printing the pre-checkout receipt, and the table icon displays a corresponding lock indicator.

Refund Only via Original Payment Method

Disabled by default. When enabled, cash refunds via alternative methods are not supported on the partial refund page.

Minimum Interval Between Duplicate Dish Reminders (minutes)

Sets the minimum interval (in minutes) between reminder notifications for the same dish.

Do Not Place Order Immediately After Voucher Redemption

When enabled, dishes redeemed via platform vouchers remain in an unordered state and are not sent to the kitchen immediately.

Call Number on Each Dish Serving Scan

When enabled, the system calls the order number every time a dish serving QR code is scanned; when disabled, the number is called only after all dishes in the order are prepared.

Force Device Time Verification on Login

When enabled, POS verifies the device time mandatory during login.

Simplified Checkout Completion Page for Fast Food Mode

When enabled, the checkout process for fast food mode is simplified, with payment completion information displayed directly in the cart to enable immediate new order creation.

Permanent Display of Flavor & Preparation Section

When enabled, the flavor and preparation configuration section is fixed and displayed on the ordering interface.

Immediate Checkout by Scanning Payment Code on Order Page

When enabled, customers can complete checkout immediately by scanning the payment code on the ordering page.

Kitchen Order Printing After Checkout

  1. Disabled:- Fast Food Mode: Orders can be placed before checkout;- Table Service Mode: Order placement is forced when the payment button is clicked.
  2. Enabled:- Fast Food Mode: Orders cannot be placed before checkout;- Table Service Mode: Order placement is not forced when the payment button is clicked.

Search All Dishes for Scan-to-Cart

Defines the search scope for scan-to-cart function. When enabled, all dishes are searchable; when disabled, only dishes in the current menu are searchable.

Inventory Quantity Threshold for Display

POS displays the remaining stock quantity only when the limited-supply dish quantity falls below this threshold.

Numeric Keypad with Decimal Point for Currency

Specifies whether the currency keypad includes a decimal point.

Auto Table Clearance Delay Time (minutes)

Sets the delay time (in minutes) for automatic table clearance. A value of 0 means immediate clearance after payment. This setting is only valid when using the automatic dirty table clearance method.

Table Clearance Method

Configures the automatic table clearance method and corresponding delay time (in minutes).

Set Starting Value for Offline Invoice Number on Payment Voucher

Sets the starting value for sequential offline invoice numbers on checkout receipts, formatted as yyyy + starting value.

No Need to Enter Customer Count for Table Orders

Specifies whether customer count is required for table ordering. If Order by Seat is enabled, customer count entry is mandatory.

Order Serial Number End Value

The daily end value of the order serial number cannot be less than the starting value.

Order Serial Number Starting Value

The daily starting value of the order serial number.

Redeem Member Assets via WeChat Payment Code Scan

Disabled by default. When enabled, during merchant-scan-customer (B2C) WeChat payment code transactions, the system verifies membership identity and prioritizes redeeming member assets; if insufficient, WeChat Pay is initiated.

Applicable Assets for WeChat Payment Code Scan

All assets are selected by default. Asset redemption sequence: Discounts > Points > Stored-Value Balance.

Auto Close Bill After Checkout

Controls whether POS automatically closes the bill after checkout, or only closes orders paid via specific methods.

Send Bill via Email

Disabled by default. When enabled, an Email Bill button is added to the checkout completion page; bills can be sent by entering the customer's email address.

Member Points Redemption Settings

Default: No restrictions, points can redeem tax and order tips. Alternative options:- Redeem Pre-Tax Amount Only: Points do not cover tax and tips;- Redeem Pre-Tax Amount and Recalculate Tax: Points redemption is treated as a discount, and tax is recalculated accordingly.

Minimum Pre-Authorization Amount

The minimum authorization amount for credit card pre-authorization payments (default: 10.00).

Mandatory Mobile Number Entry for Deposit

Specifies whether a customer's mobile number is required when recording a deposit.

Allow Stacked Discounts for Local Discounts

Disabled by default. When enabled, stacked discounts are allowed, calculated based on the discounted amount (not the original price). The final discounted amount cannot be negative (minimum: 0).

Credit Card Pre-Authorization Mode

Disabled by default. When enabled, credit card payments use pre-authorization mode; tip amounts can be modified before daily reconciliation to complete the authorization.

Inclusions in Pre-Authorization Amount

Pre-authorization amount includes the bill amount, tip amount, and credit card processing fees by default. To include only the bill amount, uncheck the other two options.

Send Bill via SMS

Disabled by default. When enabled, an SMS Bill button is added to the checkout completion page; bills can be sent by entering the customer's mobile number.

1.2.3 Kitchen Settings

Configuration Item

Description

Set Dish Categories Exempt from Serving Confirmation

Dishes under configured categories are automatically marked as "prepared" after ordering and displayed as served on the kitchen display system (KDS).

Set Dishes Exempt from Serving Confirmation

Configured dishes are automatically marked as "prepared" after ordering and displayed as served on the KDS.

KDS Login-Free Access

Allows KDS usage without employee login.

Mark Entire Order as Prepared & Call Number on Single Dish Scan

Disabled by default. When enabled, scanning the serving QR code of any dish in the order marks the entire order as prepared and triggers the order number call.

Third-Party System Selection

Default: None.

Third-Party System Interface IP Address

Default: 127.0.0.1. Entering a valid IP address enables third-party system integration by default.

Third-Party System Interface Token

Default: Empty. Required for third-party system integration.

Kitchen Order Timing for Online COD Orders

For online self-pickup/delivery COD orders, options include:- Print kitchen order after checkout;- Auto-place all orders based on preparation time;- Manual order placement.

1.2.4 Reverse Checkout & Order Refund

Configuration Item

Description

Allow Cash Refunds for Deposits

Disabled by default. When enabled, cash is supported as a refund method for deposits, requiring manual selection.

Include Returned & Wasted Dish Data in Waste Report

Disabled by default. When enabled, data on returned and wasted dishes is added to the waste report.

Time Limit for Reverse Checkout & Refund of Settled Bills

Settled bills can be reversed and refunded within the specified number of hours.- 0 = Valid for the current business day;- Other values = Valid for the specified number of hours.

Return Reversed Table Bill to Original Table

Disabled by default. When enabled, reversed table bills are returned to the original table; if the table has active bills, multiple bills can coexist under the same table.

1.2.5 Print Settings

Configuration Item

Description

Deposit Receipt Printing

When enabled, cash is supported as a refund method for deposits, requiring manual selection (disabled by default).

Allow Printing Unordered Dishes in Reprinted Table Hold Receipts

Disabled by default. When enabled, data on returned and wasted dishes is added to the waste report.

Print Table Hold Receipt for Additional Orders

Settled bills can be reversed and refunded within the specified number of hours.- 0 = Valid for the current business day;- Other values = Valid for the specified number of hours.

Print Sequence Settings for Pre-Paid Checkout Receipts & Production Tickets

Disabled by default. When enabled, reversed table bills are returned to the original table; if the table has active bills, multiple bills can coexist under the same table.

Print Log Upload

When enabled, print tasks are uploaded to the back-office (BO) system for monitoring.

Print Service

When enabled, print tasks for Windows POS are sent to printers via the print service.

Priority Table Hold Receipt Printing by Zone

When enabled, table hold receipts from store orders are printed preferentially by printers assigned to the corresponding zone.

Allow Printing Unordered Dishes in Pre-Checkout Receipts

Disabled by default. When enabled, unordered dishes can be included in printed pre-checkout receipts.

Hide Zero-Price Dish Attributes

When enabled, zero-price attributes (side dishes, flavors & preparations, ingredients) are not displayed with amounts on printed documents.

Print Queue

When enabled, visual monitoring of print tasks is available.

Hide Trailing Zeros in Decimal Values

When enabled, trailing zeros in decimal amounts are hidden on receipts and labels.

Side Dish Printing Method

Configures the printing method for dishes with side dishes.

Partial Refund Receipt Printing

Specifies the type of receipt to print for partial refunds.

Auto Reprint Time Settings

Sets the time window for automatic reprinting after print failure recovery.

Display Currency Symbol for Amounts

When enabled, currency symbols are displayed alongside amount fields on receipts.

Exception Rules for Auto-Printing Exemption

Configures whether receipts are auto-printed based on dining modes.

Set Meal Printing Method

Configures the printing method for set meal dishes.

1.2.6 Report Settings

Configuration Item

Description

Daily Reconciliation Bill Closing Options

Developer-only parameter.

Resolve Abnormal Orders Before Shift Reconciliation

Disabled by default. When enabled, all abnormal orders must be resolved before shift reconciliation can be completed.

Shift Reconciliation Statistics Limited to Current Business Day

Enabled by default. When enabled, shift reconciliation only includes data from the current business day.

Update Shift for Assigned Bills During Proxy Shift Reconciliation

Disabled by default. When enabled, online orders and bills assigned to other staff are updated to the proxy reconciler's default shift during proxy shift reconciliation.

Select Shift on Login

Disabled by default. When enabled, a pop-up for shift selection appears after login.

Enable Manual Business Day Management

When enabled, the business day increments by 1 after manual daily reconciliation; if manual reconciliation is not performed but Auto-Generate Daily Reconciliation Report After Business Day End is enabled, the system automatically reconciles and increments the business day.

Carry Over Unsettled Bills to Next Business Day on Daily Reconciliation

When enabled, unsettled bills are automatically carried over to the next business day during automatic daily reconciliation.

Auto-Generate Daily Reconciliation Report After Business Day End

Specifies whether a daily report is automatically generated during automatic daily reconciliation.

Enable Blind Shift Reconciliation

Disabled by default. When enabled, the expected cash drawer amount is hidden during shift reconciliation, and business amounts are hidden on the employee page.

Daily Reconciliation Report Statistics Rule

  • Full Order Statistics for Business Day: The daily reconciliation report includes all orders from the business day; the final report is the full statistics for the day.- Incremental Order Statistics for Business Day: The daily reconciliation report includes incremental orders from the business day; the sum of all reports for the day equals the full statistics.

Count Side Dishes as Individual Items in POS Reports

Disabled by default. When enabled, side dishes are counted as individual items in POS dish reports.

Set Dishes Requiring Customer Count Statistics

Sets the customer count associated with specific dishes; the table guest count is updated to the dish-associated count after order completion.

Time Interval for Period Sales Reports

Period sales reports are displayed in rows based on the configured time interval.

POS Report Data Indicator Visibility Configuration

Indicators selected here are hidden in POS reports.

1.2.7 Property Management Integration

Configuration Item

Description

1.2.8 System Settings

Configuration Item

Description

Store Expense Tax Check Level

Tax check level for store expenses.

Store Product Tax Check Level

Tax check level for store products.

Store Bill Data Retention Period (days)

Default: 365 days. Maximum: 999 days. Minimum: 1 day.

1.2.9 Online Ordering

Configuration Item

Description

Online Reservation Handling Method When POS is Offline

For stores with online reservation functionality, sets the handling method for reservation orders when POS is offline.- Smart Judgment: Pauses new reservations if POS is offline for over 24 hours, resumes when POS is online. Not recommended for stores with weekly continuous closures exceeding 24 hours.

WeCom Table QR Code Mode

Enable this parameter if the store uses WeCom table QR codes. When enabled, scanning the pre-order QR code prompts customers to use WeChat for scanning.

Enable Pre-Order Functionality

Enabled by default. When disabled, customers can only browse the menu but cannot place orders.

Minimum Order Quantity for Online Dine-In Orders

Sets the minimum order quantity and applicable menu groups for online dine-in orders.

Mandatory Membership for Order Submission

When enabled, customers must become members to submit orders.

Remind to Fill in Order-Level Remarks

Alerts customers to fill in remarks for the entire order.

Minimum Order Amount for Online Dine-In Orders

Minimum order amount for online dine-in orders; 0 means no limit.

Anti-Malicious Ordering - Dish Quantity Threshold

Alerts and blocks orders when the total dish quantity in online orders reaches the threshold.

Anti-Malicious Ordering - Order Amount Threshold

Alerts and blocks orders when the total amount of online orders reaches the threshold.

1.2.10 Payment Promotions

Configuration Item

Description

Maximum Dish Quantity for WeChat Pay Promotions

The maximum number of dishes applicable to WeChat Pay promotions; 0 means no limit.

Applicable Dishes for WeChat Pay Promotions

Specifies the dishes eligible for WeChat Pay promotions.

WeChat Pay Promotion Eligibility Options

  • Only Specified Dishes: Applies only when the order consists entirely of specified dishes;
  • Include Any Specified Dishes: Applies when the order contains any of the specified dishes.

WeChat Pay Promotion Code

The store's promotion code for WeChat Pay campaigns.

1.2.11 Reservation Settings

Configuration Item

Description

Enable POS Reservation Managemen

When enabled, reservation orders can only be managed via POS.

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