Getting Started with Operation Center

1 Introduction

Welcome to your business management hub. This center clearly guides you through the entire process — from product setup and store operations to online business and financial controls — while enabling smooth collaboration across group, brand, and store levels. For both daily tasks and new store openings, it provides standardized step-by-step guidance to help your team work more efficiently.

2 Getting Started with Operation Center

Get to know the core value, navigation logic, and multi-view permissions of the Operation Center. By completing foundational workflows like adding your first dish, you’ll build a solid base for more advanced tasks.

2.1 Welcome: Core Value & User Roles

What Problem We Solve?

Integrates product, restaurant, and online business management into one platform, enabling efficient collaboration across “Headquarters Planning - Brand Control - Store Execution.”

Who Uses It & How?

• Group Administrator: Manages the entire corporate structure (brands/locations), configures global rules (e.g., uniform tax rates), and views cross-brand data.
• Brand Administrator: Manages stores under the brand, creates brand-level product/menu templates, and unifies marketing rules.
• Store Administrator: Performs daily operations, such as product listing and order processing, and can modify store-level configurations (e.g., store-specific pricing).
• Finance Personnel: Responsible for finance-related configuration and review.

2.2 How to Navigate: Main Menu & Core Workflows

• Main Menu Navigation

  • The top navigation bar includes:
    • Operation Center
    • Member Marketing
    • Supply Chain
    • Data Insights
  • In the Operation Center, the left sidebar lists its sub-menus (e.g., Product Management, Restaurant Management). Use the top search bar to quickly locate any function at any time.

• Core Workflows：

  • New Store Opening Flow: Create store profile → Configure service areas/tables → Add products/categories → Build menus → Set up payment/order fulfilment rules → Publish the operational plan.
  • Daily Update Flow: Modify products/menus → Submit change request → Review → Deploy to stores → verify and activate.

2.3 Understanding Group, Brand & Location Views

• First, understand the organizational hierarchy within the system, as it forms the foundation for all features and permissions.

  • Group: The top-level entity that manages multiple brands, responsible for global rules and resources.
  • Brand: A business unit under the corporation, with its own identity and strategy, responsible for its standards and operations.
  • Store: The customer-facing venue where daily operations are executed, the fundamental unit of the business. In simple terms, the relationship is: Corporate > Brand > Store. This ensures coordinated management and flexible operations.

• View Switching - How to Change Levels?

  • After login, you can quickly switch between Group, Brand, and Store views using the “View Tab” at the top of the page.

• Multi-View Function Differences - What You Can Do at Each Level? Group View:

  • Manage organizational structure (brands/stores)
  • Configure global rules (taxes, payments)
  • Access cross-brand analytics
  • Assign group-level permissions Brand View:
  • Create brand-specific assets (menus, templates)
  • Set brand operational standards
  • Monitor store compliance
  • Access brand-level reports Store View:
  • Execute daily operations
  • Customize store-specific settings
  • Access store-level data